Customer satisfaction is our top priority at Vavra's Made in Italy (www.VavraItaly.com). If you are not satisfied with your item(s), we will be happy to offer a full refund* (minus shipping costs), or an exchange (minus shipping costs) for any unworn, unused product purchased. Please inspect your merchandise immediately to determine if your clothing item(s) will fit and if there are any flaws.
Items must be returned within within 30 days. To expedite return, please log into your account and find your order number and follow the following instructions for returns.
We reserve the right to not offer a cash refund on ties and accessories that we suspect have been worn for a special event and returned.
We cannot accept any returns that may have been special ordered or monogrammed. Due to health restrictions, we cannot accept returns for swimsuits and underwear that have been tried on.
**Christmas merchandise purchased from November 15th to December 25th can be returned up to January 20th.
To qualify for a refund, ALL items must be returned in their original condition, including the original packaging and containers/boxes/hangers, documentation and tags. Do not mark or deface original manufacturer containers/labels in any manner. Do not keep the original hangers or manufacturer’s boxes. Do not use the manufacturer’s box as the mailing box. Do not try on new shoes outside. Do not alter or remove tags.
We will not accept returns if packaging is not in its original condition - we will return such items to you. If your merchandise is received in non-resalable condition (such as: wadded up and thrown in a box, altered, laundered, worn, missing tags, missing packing), you will be notified that the
item will be returned to you and no refund/exchange will be issued. If you reject the return shipment from us, Vavra’s Made in Italy reserves the right to liquidate the merchandise and withhold credit.
Gift-wrapping is non-refundable.
Send Returns To:
Vavra's Menswear - Returns
2620 Regatta Drive Suite 102
Las Vegas, NV 89128
Call us with any questions: 1.702.632.1200